Setting the Table
The Transforming Power of Hospitality in Business
In October 1985, at age twenty-seven, Danny Meyer, with a smart thought and insufficient experience, opened what might get to be distinctly one of New York City’s most venerated eateries—Union Square Cafe. Minimal over a quarter century, Danny is the CEO of one of the world’s most dynamic eatery associations, which incorporates eleven special feasting foundations, each at the highest point of its diversion. How has he done it? How has he reliably beaten the chances and set the focused bar in one of the hardest exchanges around?
In this historic point book, Danny offers the lessons he’s educated while building up the triumphant formula for doing the business he calls “illuminated accommodation.” This creative reasoning stresses giving the force of neighborliness something to do in another and irrational way: The first and most essential utilization of friendliness is to the general population who work for you, and after that, in diving request of need, to the visitors, the group, the providers, and the speculators. Along these lines of organizing stands the more customary plans of action on their heads, yet Danny thinks of it as the establishment of each achievement that he and his eateries have accomplished.